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| Privacy Notice |
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The Internet Bookstore of Book.am is presented according to the following service conditions:
1.The customer is responsible for the data given by him/her (address, name, phone number and email).
2.If the customer has changed his/her address right after the order he/she is expected to inform the administration of book.am about the change(s) or make those changes himself on the database list. It the customer does not follow this requirement it is the jurisdiction of Book.am to charge the customer extra for resending the product. If the customer refuses the product to be resent to his/her new address Book. am will reduce from the sum the expenses that the company has made and the difference will be sent to the customer.
3.If the customer has made the order by advance payment and has not within the specified time period paid for it, Book.am has the right to refuse responding the order, since the price of books may change conditioned with numerous reasons. Or if the money order has been made after the specified date then Book.am will deduct the loss of the company and the difference will be sent to the customer.
4.On the receipt of the order the customer must check the product. In case of finding any problems with it the customer should notify the bookstore's administration about the damage. In case of the damage of the package Book.am does not take any responsibility.
5.If the customer has discovered that the product does not match his order or it is a defective piece five days after the receipt he/she must notify the bookstore's administration about it and sent the product back. In its turn Book.am will review the customers demand and finding it reasonable, will return the customer the whole payment or the order will be resent to the customer on his/her consent.
6.By defective product we mean the damage of cover or pages, or the missing of some pages.
7.From the moment the customer makes an order it is taken for granted that he/she agrees with the conditions specified by Book.am. |
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